Nearly half of my equipment was missing upon return, and I had to wait several hours past the appointed drop-off time to get the rest of the equipment. The Aputure control box and the light itself had clearly been dragged along the ground repeatedly, as the gear came back littered with deep scratches, dings and indentations. The light reflector was returned with a big dent in it and caked in some kind of red powder. Darius seemed like a nice enough guy and apologized for the damage-- I have a feeling that it was his crew and not he himself who had been so careless. Still, it was his project, and he was the name on the rental. And it was really his responsibility to have made sure that he and his team took better care of my equipment.