Troy is probably the coolest person you'll meet... Seasoned professional with years and years of experience. He treated my gear as if it were his own, he was incredibly flexible when choosing a meeting time and location when I had a very busy schedule, and he's just a great human in general. I 100% percent trust Troy with my gear and will undoubtably rent to him again in the future. I do warn you... you might become friends with him afterwards like I did!