Sid was very accommodating and promptly with me not able to pick up the drone so I had a friend pick it up. This setup is definitely very good for the price tag so I would highly recommend it. Only thing I would point out is that I was not aware I was going to get charged for another day since we weren't able to meet up for the day the rental ended. Being that this is my first time using sharegrid, I thought it was just a matter of communicating and accepting that I can return the next day but not for an additional fee. Anyways, for the future I would suggest everybody to ask anyways if it's extra charge just to make sure.