Jason was great. I contacted him the day before our rental was due back to request an extension for another week. He quoted me the final projected total should we go ahead with the extension; the cost was more than reasonable, so we went ahead and kept the gear another week. Because we required the item one day past when Jason would be in town, he provided me with an alternate method of returning the equipment to him. Very communicative and friendly. Thank you so much for making this an overwhelming positive experience!