Robert was a great renter, he communicated about an issue with my Nucleus Nano that has arisen mid rental and was gracious with me on dealing with the gear.
The camera was working fine until later on during the first day shoot. I don’t know what was happening the camera just kept shutting off. Maybe I was putting the chords in wrong, I don’t know. I let Robert know and he made it his business to come out to set and get the camera working probably and we had no more issues. Footage came out great. Awesome communication and prompt response. Will be renting again.