Terrible experience. We rented to Daniel and his team a brand new Ursa mini, not only did the camera come back absolutely trashed, many of the accessories were destroyed, lost or broken. It was one of the worst returns we have seen in years. Beyond that Daniel has passed the buck of responsibility to his production company Loud Labs who has still not resolved the issue. We are currently out nearly $3000 and these guys have not promptly or professionally taken care of this. Even further the production company has pointed the finger at Daniel on how unprofessionally he handled this so far. DO NOT RENT!